Terms of Service

Last updated: January 2026

Orders and Pickup

All orders are for in-store pickup only. Please pick up your order on the selected date during store hours. Orders not picked up within 24 hours of the scheduled pickup date may be subject to cancellation.

Refunds and Exchanges

Due to the perishable nature of flowers, we do not offer refunds once an order has been prepared. If you are unsatisfied with your bouquet, please contact us within 24 hours of pickup and we will work to make it right.

Product Availability

Flower availability varies by season. We reserve the right to substitute flowers of equal or greater value if specific varieties are unavailable.

Contact

Questions about these terms? Contact us at hello@alingfloral.com.